At the start of your journey that will mean you taking sincere and lifelong vows, we thought we’d share some of our promises to you:
- We promise that you can place your trust in us.
- Our engagement rings are covered by our Money Back Guarantee. If, for whatever reason, the ring is not right, bring it back to us for a full refund.*
- We promise not to sell to you, we are here to help you make the right choice for you, not for us.
- If, for whatever reason, the engagement ring is not the correct finger size, we will make it right, without any extra charge.
- We believe in honesty, integrity, quality and value for money. We promise to demonstrate these qualities to you at all times.
- We promise a lifelong commitment to look after your engagement ring for you. Engagement rings from Stoners come with a lifetime guarantee against manufacturing faults.
- We will happily check your engagement ring and professionally clean it whenever you feel it needs brightening up.
- Above all, we promise that we will continually strive to exceed all your expectations.
*Rings returned for exchange or refunds must be in the same condition they left our store in. They must be returned within three weeks from date of purchase. Refunds cannot be offered on items that have been individually made or adjusted.